1. Definitions

• “Client” refers to the individual or organisation engaging services.

• “Services” refers to videography, photography, editing, and related creative work.

• “Deliverables” refers to the final agreed outputs (e.g. edited videos, images).

2. Scope of Services

• Services will be outlined in a written quote or proposal.

• Any work outside this scope will incur additional fees, which will be agreed upon before proceeding.

• Any production time exceeding the agreed hours may be charged at an additional rate of $100 per hour (or part thereof).

3. Booking & Payment Terms

Unless otherwise agreed in writing, the Client agrees to the below payment schedule:

• A non-refundable booking fee of 15% of the project fee is required to secure your booking.

• 35% of the project fee is payable prior to the first day of production.

• The remaining balance is due prior to final delivery of content.

• Little River Studio reserves the right to withhold deliverables until full payment is received.

• Any additional costs (e.g., travel, accommodation, permits) must be approved by the Client and will be invoiced separately.

• Late payments may incur a fee of 2% per month on the outstanding balance until paid.

• Little River Studio reserves the right to suspend work or delay delivery of content until any outstanding invoices are paid in full.

4. Cancellations & Rescheduling

Rescheduling

• Rescheduling requests must be made with as much notice as possible. Little River Studio will make reasonable efforts to accommodate changes; however, rescheduling is subject to availability and may incur additional fees.

• Any costs associated with rescheduling (including but not limited to travel, accommodation, location fees, or hired equipment) may be passed on to the Client.

• Wet Weather Rescheduling

  • Clients are responsible for weather contingency plans. 

  • Standard cancellation/rescheduling fees apply to weather-disrupted projects.

  • The Client acknowledges that weather-related risks are their responsibility when booking weather-dependent projects.

If Little River Studio reschedules, Little River Studio will cover all related costs and work with the Client to agree on a new production date.

Project Cancellation: 

• A non-refundable booking fee of 15% of the total project fee is required to secure your booking. This fee confirms your project dates and covers initial planning, administration, and the reservation of availability.

• The Client acknowledges that Little River Studio operates on a staged payment structure:

  • 15% booking fee (non-refundable)

  • 35% payable prior to the first day of production

  • Remaining balance due prior to final delivery

• In the event of cancellation by the Client, Little River Studio reserves the right to retain any payments made and/or invoice for work completed up to the date of cancellation. This may include (but is not limited to) pre-production, planning, communication, shooting, editing, and any third-party costs incurred.

• Any fees retained or refunded will be determined at the sole discretion of Little River Studio, based on the proportion of work completed and costs already committed at the time of cancellation.

• Where cancellation occurs within 7 days of the scheduled production date, Little River Studio reserves the right to charge up to 50% of the total project fee, at its reasonable discretion.

• In the unlikely event that Little River Studio is unable to deliver the Services due to circumstances beyond its control, liability will be limited to a refund of payments received, excluding the booking fee where reasonable work has already been undertaken.

• Little River Studio is not liable for damages arising from unforeseen circumstances beyond its control, including but not limited to technical issues or acts of nature.

5. Client Responsibilities

The Client:

• Agrees to provide clear briefs, requirements, and approvals in a timely manner

• Agrees to ensure access to locations, talent, and permissions required for filming/photography

• Agrees to obtain any necessary releases or permissions unless otherwise agreed in writing.

• Warrants that all materials provided do not infringe on any third-party rights.

Little River Studio is not responsible for delays caused by missing information or access.

Little River Studio is not responsible for archiving or storing project files beyond 90 days after delivery.

6. Creative Control & Deliverables

• Little River Studio retains creative control over shooting style, editing, and final output unless otherwise agreed in writing.

• Deliverables will be provided in the agreed format and timeframe.

• Turnaround times may vary depending on project scope.

7. Revisions

• Projects include a limited number of revision rounds (as outlined in the proposal agreed to by the Client).

• Additional revisions or changes outside the original brief may incur extra fees.

8. Ownership & Usage Rights

• Little River Studio retains copyright of all content created.

• Upon full payment, the Client is granted a non-exclusive, perpetual licence to use the final deliverables for agreed purposes (e.g. marketing, social media, website).

• Raw footage and project files are not included unless specified and may be supplied for an additional fee.

9. Third-Party Content

• Any third-party materials (e.g. music, stock footage) may be subject to separate licensing terms.

• The Client agrees to comply with these terms where applicable.

10. Delivery

• Final deliverables will be provided digitally unless otherwise agreed.

• Files will be supplied in standard formats suitable for agreed usage platforms.

11. Liability & Indemnity

• Little River Studio will take all reasonable care in delivering services but is not liable for:

  • Loss or damage beyond its control

  • Technical failures or unforeseen circumstances

  • Indirect or consequential losses

• To the maximum extent permitted by law, liability is limited to the total amount paid by the Client.

• The Client agrees to indemnify Little River Studio against any claims arising from materials or instructions provided by the Client.

12. Force Majeure

Little River Studio is not liable for failure to perform services due to events beyond reasonable control (e.g. weather, illness, equipment failure, government restrictions).

13. Portfolio Use

Little River Studio reserves the right to use any content created for portfolio, marketing, and promotional purposes unless otherwise agreed in writing.

14. Acceptance of Terms

By accepting a quote or engaging services, the Client agrees to these Terms & Conditions.